Cancellation and Refund Policy
Last Updated: January 26, 2025
At SwiftDesk, a DSP platform by SwiftDesk, we are committed to delivering high-quality, results-driven services through streamlined and effective campaigns. This policy outlines the terms regarding the usability of funds within your SwiftDesk account, ensuring clarity and flexibility for all our users.
1. Finality of Purchases
All purchases made on the SwiftDesk platform are final. This ensures uninterrupted service, reliability, and consistency for your campaigns and provides a smooth user experience.
2. Balance Usability
While direct refunds are not offered, we understand that campaign needs may change. To accommodate this, any balance remaining from paused or adjusted campaigns will be retained in your SwiftDesk account. This balance can be used to initiate new campaigns or extend existing ones at any time, giving you complete control and flexibility over your advertising strategy.
Your balance will remain accessible in your SwiftDesk account indefinitely, so you can continue to leverage these funds at your convenience and according to your advertising goals.
3. Contact Us
If you have any questions or require assistance with your account, please contact our support team:
Email: support@swiftdesk.in
Our team is here to help you make the most of your SwiftDesk experience and provide any information you may need.